Emergency HVAC Service

When Your Furnace Fails at -35°

A furnace failure in Winnipeg isn't like a car with a flat tire. In January, at -35°, you have hours — not days — before pipes start to freeze and the house becomes dangerous. You need someone who answers the phone right now, not tomorrow morning.

That's why Allied Heating & Cooling runs 24/7 emergency service with a live answer. No voicemail. No automated system that asks you to press 1 for heating and 2 for cooling. A real person picks up, listens to what's happening, and tells you when a technician will be there.

What Counts as an Emergency

If any of these are happening, call us now:

• No heat whatsoever — especially overnight or in extreme cold
• Gas smell — leave the house first, then call both us and Winnipeg Fire
• Carbon monoxide alarm — exit immediately, call 911, then call us
• Furnace making loud or unusual sounds — banging, scraping, or grinding
• Pipes at risk of freezing — if the house is dropping below 10°C
• No AC in extreme heat — particularly for elderly residents or young children

What Happens When You Call

1. A real person answers. You tell us what's happening. We ask a few questions — what kind of system, what you're seeing, how long it's been out.
2. We dispatch a tech. SE Winnipeg is our backyard. Response time for emergency calls in St. Vital, Windsor Park, and Southdale is typically under 90 minutes.
3. Diagnosis on arrival. The tech tells you what's wrong and what it costs to fix — before touching anything.
4. You decide. We fix it. Or we tell you honestly if the system is past the point of repair.

Emergency Call Pricing

We don't hide our emergency service fees. There is an after-hours service charge — we'll tell you what it is on the call before we dispatch. Most people find that fair and would rather know upfront than be surprised on the invoice.

Parts and labour are quoted before work begins. If the repair is simple — a bad igniter, a tripped safety switch, a clogged filter causing a shutdown — you'll know what that costs before we start.

After the Emergency: What's Next

Once the furnace is running again, we'll give you an honest assessment of the system's condition. If it's old or failing in multiple ways, we'll tell you what a replacement would cost and walk you through financing options — including the Manitoba Hydro HEEL program (up to $20,000 at 0% interest).

There's no pressure. But if your furnace is 25 years old and you've just paid for an emergency repair, you deserve to know your options.